Qualified to work for Koros Health as a Support Coordinator? Find out below.

About the opportunity

The role of a Support Coordinator will involve:

• Maintaining positive relationships with both internal and external stakeholders
• Identify, connect, and negotiate with appropriate service providers to deliver quality outcomes and timely services
• Collaborating with participants to understand their needs and to increase their capacity to understand and navigate and optimise their NDIS plan.
• Provide linkages to services of the participant’s choice, relevant to their needs and goals, to maintain relationships, manage everyday tasks, live more independently, and community involvement
• Developing evidence and conducting research to support participants with NDIS plan reviews
• Monitoring and maintaining Recovery Plus Support’s Customer Relationship Management system

About You, Your Skills & Experience 

 

You will draw upon your professional skills and demonstrate empathy, understanding and care to support our participants with their journey towards recovery and leading a self-sufficient and fulfilling life.

• Effective and confident written and verbal communication skills
• An understanding of the National Disability Insurance Scheme (NDIS) and a passion for the Mental Health and Disability industry
• Proactive attitude
• Solutions oriented and adaptability
• Strong organisational and digital capabilities
• Ability to work within a fast-paced environment
• Knowledge relating to psychosocial disabilities
• The ability to manage an individual case load and perform tasks autonomously

Key selection criteria

To be successful in this role, you will need:

• A Certificate IV in Mental Health or a Bachelor’s Degree in a related field will be highly regarded as will professionally experience in the mental health field
• Full Time Availability
• Minimum probationary driver’s license
• Evidence of COVID booster vaccination or valid medical exemption
• NDIS Worker Screening Check
• Working with Children’s Check
• First Aid and CPR Certificate
• NDIS Orientation Certificate

What we offer

 

• A flexible work environment with an emphasis on work life balance
• A welcoming work culture and supportive team at head office that will provide you with supportive leadership
• Ongoing training opportunities
• Professional development opportunities